Business Product Analyst - Remote

California Bank & Trust
Banks
Houston, TX - USA
Senior Specialist / Project Manager
Hybrid
Published 3 days ago
Description
Zions Bancorporation is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues the best experience possible for over 150 years.
We are seeking a Business Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.
Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.
The Business Product Analyst will:
* Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
* Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
* Create and maintain documentation and training materials related to projects
* Assist with helpdesk queue as level 2 support for escalated issues
* Facilitate user acceptance testing for new features and enhancements
* Assist in implementation of Salesforce functionality to the users as needed
* Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
* Participate in agile ceremonies
* Perform other duties and responsibilities as assigned
Requirements:
* Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
* Strong elicitation techniques
* Ability to collect data and structure in a consumable format to facilitate decision making.
* Working knowledge of business processes and systems, programming and systems analysis procedures.
* Knowledge of project techniques and practices.
* Basic understanding of software development methodologies, e.g. Agile, Waterfall
* Analysis & problem solving experience
* Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
* Must be able to meet deadlines
Visa Sponsorship:
This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
Pay Range:
$80,000 - $130,000 $ (Based upon relatable skills/experience)
Work Location:
This position can be located 100% remote within the United States or located at one of our headquarters in the following locations:
* Phoenix, AZ
* Los Angeles, CA
* Denver, CO
* Las Vegas, NV
* Houston, TX
* Midvale, UT
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
We are seeking a Business Product Analyst to join Zions Bancorporation. The Product Analyst plays a key role in the Salesforce Product team by working with stakeholders to elicit business requirements, analyze business processes, and act as a subject matter expert on behalf of the business. You will work with full-stack agile teams, made up of Salesforce admins & developers, quality assurance, and DevOps, focused on efficiently delivering on the requirements the product analyst helps gather.
Our Salesforce platform is used across the organization, so you will have a broad range of use cases that will require a variety of different solutions, constantly presenting opportunities to explore new challenges.
The Business Product Analyst will:
* Review, analyze, and evaluate business processes, requirements, systems and user needs to develop process maps and documentation in ADO
* Provide support within the functional areas of data management, contacts, leads, campaigns, opportunities, dashboards and reports in Salesforce
* Create and maintain documentation and training materials related to projects
* Assist with helpdesk queue as level 2 support for escalated issues
* Facilitate user acceptance testing for new features and enhancements
* Assist in implementation of Salesforce functionality to the users as needed
* Collaborate with the various Salesforce teams to ensure optimal delivery of Salesforce functionality
* Participate in agile ceremonies
* Perform other duties and responsibilities as assigned
Requirements:
* Requires a Bachelor's finance, technology or a related field and 2+ yrs business analyst experience in banking process analysis, gathering and documenting business requirements or other directly related experience
* Strong elicitation techniques
* Ability to collect data and structure in a consumable format to facilitate decision making.
* Working knowledge of business processes and systems, programming and systems analysis procedures.
* Knowledge of project techniques and practices.
* Basic understanding of software development methodologies, e.g. Agile, Waterfall
* Analysis & problem solving experience
* Solid interpersonal skills with the ability to work with both management and staff employees to resolve problems and improve processes or systems
* Must be able to meet deadlines
Visa Sponsorship:
This Product Analyst position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
Pay Range:
$80,000 - $130,000 $ (Based upon relatable skills/experience)
Work Location:
This position can be located 100% remote within the United States or located at one of our headquarters in the following locations:
* Phoenix, AZ
* Los Angeles, CA
* Denver, CO
* Las Vegas, NV
* Houston, TX
* Midvale, UT
Benefits:
* Medical, Dental and Vision Insurance - START DAY ONE!
* Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
* Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
* Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
* 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
* Mental health benefits including coaching and therapy sessions
* Tuition Reimbursement for qualifying employees
* Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.