Leeds - IT Support - Legal Accounts

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About the role The first port of call for clients using our Accounts software, you will be taking and resolving queries that arrive via phone and email.  Dealing mainly with cashiers and legal accounting staff, you will not only solve problems that individuals are experiencing with specific software features, but you will also guide them through specific legal accounting and legislative procedures, to enable them to get the most from our system.  The role may also require liaison with our Accounts development team to work on software enhancements and ongoing development projectsAbout Capita | EclipseFormed in 1987, Eclipse Legal Systems is the UK's leading provider of Case Management Software for legal services firms.  Our software product - Proclaim - is currently in use by 20,000 professionals at over 700 organisations.  Eclipse is backed by FTSE 100 Company, Capita Plc, and employs 160 people at our Bradford HQ.Eclipse puts people first and operates an ‘open plan, open door’ culture to get the best from our team.  There is ample opportunity for career progression and lateral moves for those that want to broaden their horizons.  Eclipse boasts an enviably low staff turnover and we offer a market-leading benefits package (after a qualifying period).Who are you?You will be a …

Leeds - Consulting - Legal - The Capita Group