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Buying Centre Team Lead

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Royal Bank of Scotland Insurance Customer Service

To work as part of the ISVM, Purchasing Systems Team providing support to Insurance wide users of the iProcurement purchasing system. Main duties include managing the team and workload associated with the overall objectives of the Buying Centre. These include but are not limited to; assisting users, maintenance of system data such as online catalogues, commodities and new supplier requests, including query management via the support mailbox and the conversion of requests into purchase orders.   ... + Knowledge of eProcurement systems an advantage but training will be given General purchase to pay process knowledge would be advantageous Experience of Customer Service role preferred, although not essential PC literate with good knowledge of the Office suite of software products Team management experience   ·              Manage and lead the Buying Centre Team. Manage the workload and act as point of escalation where necessary.·              Provision of added value support to x

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