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| Company | Taylor Nelson Sofres plc |
| Location | London - United Kingdom |
| Career Level | Manager / Team Leader |
| Industry | Market Research Companies |
| Function | Information Technology, Telecommunications |
| Field of Studies | Engineering, computer science |
| Languages |
IT Helpdesk Team Leader 01.10.2007 UK TNS Media Intelligence UK (TNSMIUK) enables clients to understand how to enhance their media exposure and get the most value from their advertising, media and sponsorship expenditure. IT Helpdesk Team Leader PDF (0.03 mb) JOB PURPOSE The Team Leader role is both a leadership and operational role within the small IT Helpdesk of 2 staff. MAIN DUTIES AND RESPONSIBILITIES 0 Manage and assist (where necessary) the day-to-day operations of the helpdesk, ensuring delivery of team productivity and quality of service. 0 Provide an escalation route for the team and users. 0 Perform system administration tasks on various IT systems. 0 Provide continuous
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