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Technology Account Management Team Leader, Yorks/London – TEC00001933

Company Sweet & Maxwell Europe & UK
Location London - United Kingdom
Career Level Manager / Team Leader
Industry Internet Services
Function Customer Service
Languages

Technology Account Management Team Leader, Yorks/London – TEC00001933 Job Description         Description Department: Technology Department Reports to: Support Manager Location: S&M Yorkshire/S&M London Role: To manage the provision of Account Management and Helpdesk services to ISTG Support’s internal and external customers, leading a team charged with building and maintaining strong relationships with Support customer contacts, representing their interests to ensure delivery of Support work in line with business needs. To assure stewardship of the Support Call Logging System and delivery of Small X/Opex projects in line with business requirements. To support the wider

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