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| Company | Amadeus |
| Location | London - United Kingdom |
| Career Level | Manager / Team Leader |
| Industry | E-Commerce Services |
| Function | Customer Service |
| Languages | English (Able to negotiate) |
SMC Manager (London) - 085 Details Major Responsibilities: Manage and lead the Service Management Centre in London to provide quality customer services and Implementation support to Amadeus Airline customers. Management responsibilities: Participate in recruitment and staff evolution process. Assist, guide and motivate team members in their assigned functions. Set clear objectives for staff members in line with organizational goals. Conduct annual appraisal interviews. Identify training needs in order to increase the efficiency of team activity. Regularly report to and work closely with GSS Senior Manager to follow-up on budget, personnel, projects and operational issues. Support on
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