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FM Customer Services Manager, North with UK travel

City Sheffield
Career Level Manager / Team Leader
Industry Consulting/HR Consulting / Staff and Management Training

FM Customer Services Manager, North with UK travel £55,000 + Benefits + Bonus Posted 4 November 2008 Region North Contact Gavin Grubb Email ggrubb@macdonaldandcompany.com Tel 0161 605 0500 Website www.macdonaldandcompany.com Details Thriving Total FM service provider seeks a proven customer services manager to develop a customer service strategy on a major UK wide TFM contract. Liaising with the operational teams you will develop staff training programmes and continuous improvement initiatives in order to deliver optimum service to the client. A proven track record in CSM from an FM or similar background is required, coupled with the ability to train and motivate staff in a changing

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