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Head of Motor Claims Operations - National

City London
Career Level Senior Specialist / Project Manager
Industry Financial Services/Banks

  Head of Motor Claims Operations - National Ref 00001517 Country/Region UK - All Location - All Locations Job Function Management/ Leadership Specialism Contact Centre/Ops Centre Manager Job Description This senior leadership role is accountable for managing the contact centre processes for personal line motor  claims (customers and claimants) nationally across 17 sites. Requirements A proven track record demonstrating experience of managing high volume, multi-site contact centre operations. Extensive strategic and operational management experience, including leading large teams in a commercial and customer focused environment.  Knowledge of the

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