
| City | London |
| Career Level | Senior Specialist / Project Manager |
| Industry | Financial Services/Banks |
Head of Motor Claims Operations - National Ref 00001517 Country/Region UK - All Location - All Locations Job Function Management/ Leadership Specialism Contact Centre/Ops Centre Manager Job Description This senior leadership role is accountable for managing the contact centre processes for personal line motor claims (customers and claimants) nationally across 17 sites. Requirements A proven track record demonstrating experience of managing high volume, multi-site contact centre operations. Extensive strategic and operational management experience, including leading large teams in a commercial and customer focused environment. Knowledge of the
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